SHIPPING & STORE POLICY
Order processing is between 3-8 business days at most. But if there is custom order can take up to 10 business days. Holidays, new product launches and promotions can take a little longer from 7-14 business days. Please be patient during these times as we get more orders than usual.
You can request updated ( tracking number) post service. If you wish to please contact us!
We do ship all over the world. You will receive an estimated shipping cost once you checkout. To determine your shipping rate for your specific country please add all of your items to your cart and enter your shipping information. The rate will be calculated before you confirm your order.
Monthly Kits usually takes 3-5 weeks to ship with sometimes unexpected delays from manufacturers. If you have any questions or concerns regarding a product or a shipment. Please contact us before ordering.
Monthly Kits all ship out on the date noted in the listing. Check the monthly kit listing before contacting. Kits will ship on its own- no combined shipping for the kits unless you made prior arrangements with me.
If you ordered a product with regular stocked product they will be shipped together. If you don’t want to wait please purchase separately. Kits are also non returnable.
ROYAL PLANNER is not responsible for packages that are lost/stolen or tampered with once it leaves RP office. If your package is lost/stolen or tampered with please make a claim with your post office. We are also not responsible for wrong address- please double check your shipping address before checking out.
If you would like to purchase Insurance for your package please contact us for the extra cost.
For any other question please get in touch with us here.